ITAC 2017



The ITAC Conference is an initiative of the Aged Care Industry Information Technology Council (Aciitc) supported by Leading Age Services Australia and Aged and Community Services Australia.


The internet as we know it is thirty years old. The smartphone is approaching ten years of age. With technological evolution moving this rapidly the question for many is how to ensure our decisions today do not become barriers to agility and change tomorrow. Navigating the Future will therefore be as important as business as usual.


ITAC is relevant to a broad range of aged care managers and care providers including:

• Chief Executive Officers

• Chief Information Officers

• Care Managers

• Carers

• Directors of Nursing

• Healthcare Administrators

• Government Policy Makers

• Hostel Supervisors

• Industry Partners

• Operation Directors and Managers

• Operational Staff


ITAC 2017 aims to provide something for everyone, from basic hints and techniques, with presentations from expert speakers covering the theme and dealing with the broader business and strategic issues facing an industry grappling with the uptake of technology.

The ITAC 2017 theme of ITAC – Navigating the Future incorporates the following information streams:

Researching the Future
This session aims to provide an opportunity to demonstrate the use of formal research with a focus on systems improvement, quality care, improved management systems, service efficiency and improved client outcomes through the innovative use of technology.

The Future of Assistive Technologies
Contributors should focus on devices, software and hardware deployments that support consumer independence and control of their own care management.

Navigating the MyHealthRecord Integration
Exploring how systems and software are evolving to achieve integration with the MyHealthRecord Integration including plans to achieve integration in the future.

Navigating the Future Workforce
Workforce and cost of doing business are crucial issues in the future delivery of quality care services. This session aims to demonstrate innovation and change that has led to demonstrable systems improvement within provider organisations.

Consumer Choice – is technology a key to the future?
The transition to CDC has challenge the service and pricing models of many Providers. Greater attention to unit pricing and individual budget management is critical. Technology may be the solution. What do Providers need to do to ensure the information is available to manage CDC compliance and ensure ongoing financial sustainability?

Navigating Clinical Service Delivery
This session will focus on changes in clinical care service provision either being driven through technology deployment or technology enablement.

Future I.T Governance
Corporate and IT governance are strategically linked. What governance frameworks, challenges, risks and learnings have organisations experienced in managing IT based projects? How well do organisations check that they got what they originally asked for? What are the legal and practical options when things don’t go according to plan?

Social Media in the Future
Its role in promoting services, educating prospective service users and improving the lives of those in aged care. Case studies about what organisations have done to harness social media for a range of outcomes.

Navigating I.T Fraud
How safe is our data? There is a growing risk to IT systems and data management in a connected world. Aged care cannot afford the risks caused by poor data security. This session aims to explore how security can be deployed effectively.

Internet of Things in the Future
With the evolving nature of modern technology, Moore’s Law is proving exceedingly apt with capability often exceeding the projected doubling in eighteen months. This section is therefore intended to focus on the next phase on internet integration covering the ‘Internet of Things’, ‘ Internet Connectivity’, ‘Always On’, ‘new technology changing capability’, big data driving usefulness’.

How to Navigate Big Data
With modern computer capability analytics can now provide insights and intuitive data about consumer choices and expectations that could previously only be guessed or approximated. Does this new capability have a role in ageing service delivery?


All abstracts must be submitted by 26th May 2017. Submissions received after this date will not be considered. The paper must be presented by the specified presenting author(s). Proxies will not be permitted except in an emergency such as illness or misadventure. Notification must be received in writing of any additional presenters by 9 October 2017. Registration is a condition of accepting the offer to present. All presenters must register and pay by 9 October 2017 to obtain the discounted Abstract Speaker Registration rate of $770.00 including GST. Presenters are responsible for their own accommodation expenses and travel to and from ITAC. The submitting author must be the presenting author and will be the main contact for any correspondence about the presentation. All abstracts must be submitted electronically via the online submission process. Emailed submissions will not be accepted.